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MEMBERSHIP IS FREE!
WE WELCOME YOU TO BE A MEMBER OF VIA THE VILLAGE SO YOU CAN:

Grow your childcare network. Search to grow your network through your own trusted connections.

Network with your community. Families can meet other families to meet up with for play dates, set up child care exchanges, kiddie car pooling, and to make new friends in your neighborhood. Nannies can also meet nannies near them to meet up with for play dates or find back up for your employers for when you are ill or take vacation time.

Get answers to parent and nanny related questions. Post a question on our community forum at any time and get answers from other members.

Interact with our blog. Post questions or comments to our blog articles. Or become a contributor to our blog yourself! Members can submit articles they wish to share. We learn from one another.

Download free nanny and nanny share contracts to be sure you are covering all your bases and protecting your relationships.

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FAQsAdmin2020-10-08T13:40:06-06:00

Support Center

YOU HAVE QUESTIONS. WE HAVE ANSWERS.

Support Center

YOU HAVE QUESTIONS. WE HAVE ANSWERS.

Via The Village is a childcare networking platform (website with web app) to connect families, nannies and nanny shares. —
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Via The Village is a childcare networking platform (website with web app) to connect families, nannies and nanny shares.

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Frequently Asked Questions

GENERAL 


Questions Families Ask

Finding a nanny

Nanny sharing

Networking with other families

LEARN MORE

Questions Nannies Ask

Finding a new position

Finding a nanny share family

Networking with other nannies

LEARN MORE

Resources

Our Facebook groups

Nanny & nanny share contracts

Nanny taxes/payroll & insurance

LEARN MORE

WEBSITE SPECIFIC


Related to Use

Pricing

Web app vs mobile app

Supported Browsers

LEARN MORE

Related to Profile

Creating/editing a profile

Profile status/expired profile status

Sharing profile

LEARN MORE

Related to Search

Searching for families & nannies

Filters

List view/map view

LEARN MORE

Account Settings

Email notification setting

Deactivating account

LEARN MORE

Connections

About connections

Invite feature

LEARN MORE

Messaging

Accessing profile 

No response

LEARN MORE

OTHER QUESTIONS


If you have another questions or would like additional support, we’re here for you! —
GET 1-1 SUPPORT

Frequently Asked Questions

GENERAL 


Questions Families Ask

Finding a nanny

Nanny sharing

Networking with other families

LEARN MORE

Questions Nannies Ask

Finding a new position

Finding a nanny share family

Networking with other nannies

LEARN MORE

Resources

Our Facebook groups

Nanny & nanny share contracts

Nanny taxes/payroll & insurance

LEARN MORE

WEBSITE SPECIFIC


Related to Use

Pricing

Web app vs mobile app

Supported Browsers

LEARN MORE

Related to Profile

Creating/editing a profile

Profile status/expired profile status

Sharing profile

LEARN MORE

Related to Search

Searching for families & nannies

Filters

List view/map view

LEARN MORE

Account Settings

Email notification setting

Deactivating account

LEARN MORE

Connections

About connections

Invite feature

LEARN MORE

Messaging

Accessing profile 

No response

LEARN MORE

OTHER QUESTIONS


If you have another questions or would like additional support, we’re here for you!

–

GET 1-1 SUPPORT

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