Terms, Privacy & Cookies Policy

Terms and Conditions of Use

LAST UPDATED: October 9th, 2022

1. Welcome to Via The Village

Via The Village, a brand by Emily Louange (“Via The Village,” “we,” “our,” “us”), operates the website located at the URL http://www.viathevillage.com (together with any other website or applications branded as Via The Village (collectively, the “Website”). These Terms and Conditions of Use (“Terms of Use”) constitute an agreement between Via The Village and you, the visitor, governing your access, use of the Website and Services (as defined in Section 5, below), user (as defined herein).

PLEASE READ THESE TERMS OF USE CAREFULLY, AS THEY GOVERN YOUR USE OF THE WEBSITE AND SERVICES, PARTICULARLY SECTION 20 (BINDING ARBITRATION; CLASS ACTION WAIVER), WHICH AFFECTS YOUR RIGHTS IN THE EVENT OF A DISPUTE BETWEEN US.

2. Acceptance of these Terms of Use

WHEN YOU ACCESS OR USE THE WEBSITE, YOU REPRESENT THAT YOU HAVE READ, UNDERSTOOD AND AGREE TO BE BOUND BY THESE TERMS OF USE, WHETHER OR NOT YOU ARE A REGISTERED USER. IF YOU DO NOT AGREE TO THESE TERMS OF USE, OR TO ANY CHANGES WE MAY SUBSEQUENTLY MAKE TO THESE TERMS OF USE, YOU MUST IMMEDIATELY STOP ACCESSING THE WEBSITE AND DISCONTINUE USING THE SERVICES PROVIDED BY VIA THE VILLAGE.

THESE TERMS OF USE APPLY TO ALL VISITORS, USERS, VENDORS, CUSTOMERS, MERCHANTS AND OTHERS WHO ACCESS THIS WEBSITE.

Your access to and use of the Website is subject to your continued compliance with these Terms of Use and all applicable laws. Your right to access and use the Website will terminate immediately, without any further action by Via The Village, if you breach these Terms of Use.

3. Modification and Changes to Terms of Use and Privacy Policy

We reserve the right, in our sole discretion, to modify or update these Terms of Use, our Privacy Policy, and any other associated policies and procedures at any time for any reason, with or without prior notice to you, and any such changes to these Terms of Use will supersede and replace any previous Terms of Use effective immediately upon posting to this page. It is your responsibility to periodically review these Terms of Use as posted here for any changes. Your continued use of the Website after the posting of changes to these Terms of Use will constitute your acceptance of such changes. For the avoidance of doubt, you should discontinue using the Website if you do not agree with any changes to these Terms of Use.

Should you wish to terminate your account due to a modification to these Terms of Use or the Privacy Policy, you may do so by sending an email with the subject line “Termination of Account” to the following email address: info@viathevillage.com. If you choose to continue using the Website, you agree that by doing so you will be deemed to accept the new Terms of Use or Privacy Policy, as relevant.

4. Privacy

At Via The Village, we respect the privacy of our users. For details please see our Privacy Policy. By using the Services (as defined in Section 5, below), you consent to our collection and use of personal data as outlined therein.

5. Description of Services

Via The Village provides users access to content, information, benefits and services (the “Services”). You are responsible for obtaining access to the Website, and that access may involve third-party fees (such as Internet service provider or airtime charges. In addition, you must provide and are responsible for all equipment necessary to access the Website).

Via The Village, Emily Louange, nor any of our employees, partners, officers, independent contractors or agents, does not provide professional advice, including but not necessarily limited to medical, legal, tax, or crisis (e.g., domestic violence prevention) advice (“Professional Advice”). Via The Village’s Services are not a substitute for Professional Advice, and you should not use Via The Village as a substitute for Professional Advice. You should not provide any confidential or privileged information while using Via The Village’s Services; because we (nor any of our employees, partners, officers, independent contractors or agents) do not provide any Professional Advice, we do not adhere to any informational privileges, such as attorney-client or doctor-patient privileges. Personal information disclosed to or collected by Via The Village in the course of providing the Services shall be treated in accordance with our Privacy Policy, which is the full and complete statement of our policies and procedures regarding your personal information.

Via The Village is not an emergency or crisis service and should not be used as or in place of one. If you are ill or in immediate danger, please cease using Via The Village and call 911 or the equivalent emergency response hotline.

6. License and Services Access

The Via The Village Services, and any content viewed through our Website, is solely for your personal and non-commercial use. We may grant you a non-exclusive, non-transferrable, revocable, limited license to access paid content and view your lesson(s) through the service on a non-downloadable basis for that purpose. You may only use the Website in the manner in which the Content (as defined in Section 7(d), below) you access is intended, in compliance with these Terms of Use, and in compliance with any and all applicable federal, state, local and international laws, rules and regulations. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer or sell any Content, software, products or services contained with the Website without the express written consent of Emily Louange, which we shall have the right to grant in our sole discretion subject to licensing fees or other compensation. You may not use the Website or any of its Content to further any commercial purpose, including any advertising or advertising revenue generation active on your own website or in any other form or medium, without Emily Louange’s prior written consent. The Services are accessible only through the Website; attempted access to the Services through any other means shall constitute a material breach of these Terms.

Via The Village Website Content is presented by our community and/or editors and approved by our editors and thus defined as Via The Village editorial content. We do not accept or take advertising, except where we specifically indicate as such. To the extent that we post third-party Content, it reflects the personal opinions and views of the third-party authors and does not necessarily reflect the opinions and views of Via The Village. We accept no responsibility for any such third-party opinions and views. We do not endorse any third party parties, opinions or content provided by third parties, or any products or services.

The owner of the Website is based in the State of Illinois. We provide this Website for use only by persons located in the United States. We make no claims that the Website or any of its content is accessible or appropriate outside of the United States. Access to the Website may not be legal by certain persons or in certain countries. If you access the Website from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.

7. Your Registration Obligations

The Website and Services are not to be used by minors under the age of 18.

7a. Restrictions

You may not under any circumstances:

  • Download or copy account information for the benefit of another vendor or any other third party;
  • Cache, post unauthorized hypertext links to the Website, or frame any Content available through the Website
  • Upload, post, or transmit any content that you do not have a right to make available (such as the intellectual property of another party)
  • Upload, post, or transmit any material that contains software viruses, malware, Trojan horses, or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment, or take any action to impact the proper operation of the Website and any user’s use or enjoyment thereof;
  • Take any action that imposes or may impose (in Via The Villager’s sole discretion) an unreasonable or disproportionately large load on Via The Village’s infrastructure;
  • Use any mirroring, screen scraping, deep linking or data mining tools, as well as robots, spiders, crawlers, or similar automated or manual data gathering and extraction tools;
  • Copy or print any of the Content, whether licensed by us or otherwise, unless and to the extent it is for your own personal, non-commercial use, in which case you shall retain all trademark, copyright and other proprietary notices contained in and on any such Content;
  • Reproduce, download, modify, translate, add to, distribute, transmit, publish, perform, display, disclose, archive, upload, broadcast or sell, sublicense, index or exploit any part of the Website or the content thereon in any medium, either directly or through the use of any device, software, Internet site, Web-based service, mobile application or any other means, without our prior express written permission;
  • Remove, alter, bypass, avoid, interfere with or circumvent any copyright, trademark or other proprietary notices marked on the Content or any digital rights management mechanism, device or other content protection measures either directly or through other means;
  • Bypass the measures we may use to prevent or restrict access to or use of the Website, including by hacking into secured or non-public areas of the Website, circumventing any geoblocking mechanisms or otherwise;
  • Use the Website to collect any personally identifiable information, including Account names and e-mail addresses, or use the Website for any commercial solicitation purposes, without our prior express written permission; or
  • Attempt to reverse engineer any aspect of the Website or attempt to derive the source code (including the tools, methods, processes and infrastructure) that enables or underlies the Website, create any derivative works or materials of any kind using the Content, whether or not you intend to give away the derivative materials free of charge, or otherwise build a business utilizing any aspect of the Website.

7b. Intellectual Property

The Website and its content, features and functionality, including, without limitation, information, software, text, articles, graphics, logos, button icons, images, audio clips, video clips, data compilations and the design, selection and arrangement thereof (“Content”), are the exclusive property of Via The Village, our licensors or other content suppliers (including third parties), and are protected by United States and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws. You may not use or exploit the Content in any way without our prior written consent. No right, title or interest in or to the Website or any Content is transferred to you and all rights not expressly granted are reserved. Any use of the Website that is not expressly permitted by these Terms of Use may be a breach of these Terms of Use and may violate copyright, trademark and other laws.

The trademarks, logos, service marks, and trade dress, whether common law or registration with or application to the Principal Register or Supplemental Register of the U.S. Patent and Trademark Office (“Marks”), displayed on the Website are the property of Via The Village and other parties. Users are prohibited from using any Marks for any purpose including, but not limited to use as metatags on other pages or sites on the World Wide Web without the written permission of Via The Village or such third party that may own the Marks.

Under applicable U.S. copyright laws, you may not modify, copy, distribute, transmit, display, publish, sell, license, create derivative works or use any Content available on or through the Website for commercial or public purposes. Copying and pasting or otherwise providing access to non-members of the Website of the Content only available to Members constitutes an express infringement of Via The Village’s intellectual property rights and is a material breach of these Terms of Use.

Via The Village respects the intellectual property of others, and we ask our users to do the same. Via The Village may, in appropriate circumstances and at its discretion, disable and/or terminate the accounts of users who may be infringing the intellectual property of a third party. If you believe that your work has been copied in a way that constitutes copyright infringement, or your intellectual property rights have been otherwise violated, please provide Via The Village with the following information:

  1. an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest;
  2. a description of the copyrighted work or other intellectual property that you claim has been infringed;
  3. a description of where the material that you claim is infringing is located on the Website;
  4. your address, telephone number, and email address;
  5. a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law, or a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner’s behalf.

Via The Village’s agent for notice of claims of copyright or other intellectual property infringement can be reached as follows: By mail: Emily Louange 3137 Clinton Berwyn IL 60402 By email: info@viathevillage.com

Via The Village may update this mailing address from time to time. You agree that changes to this mailing address shall not constitute a modification to these Terms of Use.

8. Disclaimer of Liability and Warranty

The content, products, and services published on this Website may include inaccuracies or errors, including pricing errors. We do not guarantee the accuracy of and disclaim all liability for any errors or other inaccuracies relating to the information and description of the content, products and services we expressly reserve the right to correct any errors on the Website. Via The Village nor Emily Louange makes no representations about the suitability of the information, software, products, and services contained on this Website for any purpose, and the inclusion or offering of any products or services on this Website does not constitute any endorsement or recommendation of such products or services. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Website, or by anyone who may be informed of any of its contents. We may update the content on this Website from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the Website may be out of date at any given time, and we are under no obligation to update such material.

YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. VIA THE VILLAGE MAKES NO WARRANTY THAT (I) THE SERVICES WILL MEET YOUR REQUIREMENTS, (II) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (III) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE, OR (IV) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICES WILL MEET YOUR EXPECTATIONS.

EXCEPT AS OTHERWISE EXPRESSLY PROVIDED HEREIN, Via The Village EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. VIA THE VILLAGE, ITS AFFILIATES, AND THEIR RESPECTIVE SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, TITLE, AND NONINFRINGEMENT. Via The Village AND OUR RESPECTIVE PARTNERS, SUBSIDIARIES, AFFILIATES, OFFICERS, LICENSORS AND AGENTS DISCLAIM ALL WARRANTIES AND CONDITIONS THAT THIS WEBSITE, ITS SERVERS OR ANY EMAIL SENT FROM VIA THE VILLAGE AND OUR PARTNERS, SUBSIDIARIES, AFFILIATES, OFFICERS, LICENSORS AND AGENTS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. VIA THE VILLAGE EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND RELATING TO PRODUCTS OR SERVICES OFFERED, SOLD OR CONSUMED VIA EXPERT TRANSACTIONS.

9. Limitation of Liability

You expressly understand and agree that Via The Village, a brand by Emily Louange and its subsidiaries, affiliates, officers, Village Connections, agents, partners and licensors shall not be liable to you for any direct, indirect, incidental, special, consequential or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use of data or other intangible losses, resulting from use of the Website, Website content or any related services. If you are a California resident, you waive California Civil Code Section 1542, which says: “A general release does not extend to claims which the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his settlement with the debtor or released party.” If you are a resident of another jurisdiction, you waive any comparable statute or doctrine.

We will not be liable or responsible to you, nor be deemed to have defaulted or breached these Terms, for any failure or delay in our performance under these Terms when and to the extent such failure or delay is caused by or results from acts or circumstances beyond our reasonable control, including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion or hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest, national emergency, revolution, insurrection, pandemic or epidemic, lockouts, strikes or other labor disputes (whether or not relating to our workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, materials or telecommunication breakdown or power outage.

We will not be liable or responsible to you, nor be deemed to have defaulted or breached these terms, for any disagreements or conflicts that arise out of any Third Party Service or Third Party Transactions. You hereby waive any and all claims for damages, losses or injuries of any kind that may arise out of your use of or reliance upon any Third Party Services or your entry into any Third Party Transactions.

If, despite the limitations above, Via The Village, Emily Louange its subsidiaries, affiliates, officers, Experts, licensors and agents (its “Affiliates”) are found liable for any loss or damage which arises out of or in any way connected with any of the occurrences described above, then the liability of Via The Village, Its Affiliates and/or their respective agents will in no event exceed, in the aggregate, the membership fees you paid to Via The Village in connection with such transaction(s) on this Website. The limitations specified in this section will survive and apply even if any limited remedy specified in these terms is found to have failed of its essential purpose. The limitations of liability provided in these terms inure to the benefit of Via The Village, Emiliy Louange Its Affiliates, and/or their respective agents.

10. Indemnity

You agree to indemnify and hold Via The Village, Emily Louange (and its members, owners, officers, directors, agents, subsidiaries, joint ventures, Affiliates, and employees) harmless from any and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature, including reasonable attorneys’ fees, or arising out of or related to your breach of these Terms of Use, your violation of any law or the rights of a third party, or your use of the Website.

11. Electronic Communication

When you use the Website or send emails to Via The Village, you are communicating with Via The Village electronically. You consent to receive communications from Via The Village electronically. Via The Village will communicate with you by email or by posting notices on the Website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

12. Website-Provided Email and Postings

The Website may provide users with the ability to send email messages to other users and non-users and to post messages on the Website. Via The Village is under no obligation to review any messages, information or content (“Postings”) posted on the Website by users and assumes no responsibility or liability relating to any such Postings. Notwithstanding the above, Via The Village may from time to time monitor the Postings on the Website and may decline to accept and/or remove any email or Postings. You understand and agree not to use any functionality provided by the Website to post content or initiate communications that contain:

(i) Any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, profane, hateful, racially, ethnically or otherwise objectionable material of any kind, including, but not limited to, any material which encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, state, national or international law; (ii) advertisements or solicitations of any kind; (iii) impersonate others or provide any kind of false information; (iv) personally identifying information such as messages which state phone numbers, social security numbers, account numbers, addresses, or other personally identifying information; (v) messages by persons not authorized by Via The Village purporting to speak on behalf of Via The Village or containing confidential or personally identifying information or expressing opinions concerning Via The Village; (vi) messages that offer unauthorized downloads of any copyrighted or private information; (vii) identical (or substantially similar) messages to multiple recipients advertising any product or service, expressing a political or other similar message, or any other type of unsolicited commercial message; or (viii) any content that otherwise violates these Terms of Use in our sole discretion . This prohibition includes but is not limited to a) using Via The Village invitations to send messages to people who don’t know you or who are unlikely to recognize you as a known contact; b) using Via The Village to connect to people who don’t know you and then sending unsolicited promotional messages to those direct connections without their permission; and c) sending messages to distribution lists, newsgroup aliases, or group aliases.

13. Links

The Website or third parties may provide links to other World Wide Web sites or resources. Because Via The Village nor Emily Louange has no control over such sites and resources, you acknowledge and agree that Via The Village nor Emily Louange is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products or other materials on or available from such sites or resources. You further acknowledge and agree that Via The Village nor Emily Louange shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.

14. Access to Password Protected/Secure Areas

Access to and use of password protected and/or secure areas of the Website is restricted to authorized users only. Unauthorized individuals attempting to access these areas of the Website may be subject to prosecution.

15. Modification to Website

Via The Village/Emily Louange reserves the right to make changes to the Website and related policies and agreements, or to discontinue Services, at any time.

16. Binding Arbitration; Class Action Waiver

Please read the following section carefully because it requires you to arbitrate certain disputes and claims with Via The Village and limits the manner in which you can seek relief from us.

Except for small claims disputes in which you or Via The Village nor Emily Louange seek to bring an individual action in small claims court located in the county of your billing address or disputes in which you or Via The Village nor Emily Louange seeks injunctive or other equitable relief for the alleged unlawful use of intellectual property, you and Via The Village nor Emily Louange waive your rights to a jury trial and to have any dispute arising out of or related to these Terms or our Services resolved in court.

Instead, all disputes arising out of or relating to these Terms or our Services will be resolved through confidential binding arbitration held in Cook County, Illinois, in accordance with the Streamlined Arbitration Rules and Procedures (“Rules”) of the Judicial Arbitration and Mediation Services (“JAMS”), which are available on the JAMS website and hereby incorporated by reference. You either acknowledge and agree that you have read and understand the rules of JAMS or waive your opportunity to read the rules of JAMS and any claim that the rules of JAMS are unfair or should not apply for any reason.

YOU AND EMILY LOUANGE AGREE THAT ANY DISPUTE ARISING OUT OF OR RELATED TO THESE TERMS OR OUR SERVICES IS PERSONAL TO YOU AND EMILY LOUANGE AND THAT ANY DISPUTE WILL BE RESOLVED SOLELY THROUGH INDIVIDUAL ARBITRATION AND WILL NOT BE BROUGHT AS A CLASS ARBITRATION, CLASS ACTION OR ANY OTHER TYPE OF REPRESENTATIVE PROCEEDING.

You and Via The Village agree that these Terms affect interstate commerce and that the enforceability of this Section 19 will be substantively and procedurally governed by the Federal Arbitration Act, 9 U.S.C. § 1, et seq. (the “FAA”), to the maximum extent permitted by applicable law.  As limited by the FAA, these Terms and the JAMS Rules, the arbitrator will have exclusive authority to make all procedural and substantive decisions regarding any dispute and to grant any remedy that would otherwise be available in court; provided, however, that the arbitrator does not have the authority to conduct a class arbitration or a representative action, which is prohibited by these Terms. The arbitrator may only conduct an individual arbitration and may not consolidate more than one individual’s claims, preside over any type of class or representative proceeding or preside over any proceeding involving more than one individual. You and Emily Louange agree that for any arbitration you initiate, you will pay the filing fee and Emily Louange will pay the remaining JAMS fees and costs. For any arbitration initiated by Company, Company will pay all JAMS fees and costs. You and Emily Louange agree that the state or federal courts of the State of Illinois and the United States sitting in Cook County, Illinois, have exclusive jurisdiction over any appeals and the enforcement of an arbitration award.

If you have any dispute with us, you agree that before taking any formal action, you will send Emily Louange certified mail to 3137 Clinton Berwyn and email at Emily@viathevillage.com, and provide a brief, written description of the dispute and your contact information (including your username, if your dispute relates to an account).

Any claim arising out of or related to these Terms or our Services must be filed within one year after such claim arose; otherwise, the claim is permanently barred, which means that you and Via The Village will not have the right to assert the claim.

YOU UNDERSTAND AND AGREE THAT THE ABOVE DISPUTE PROCEDURES SHALL BE YOUR SOLE REMEDY IN THE EVENT OF DISPUTE BETWEEN YOU AND VIA THE VILLAGE REGARDING ANY ASPECT OF THE SERVICES AND THAT YOU ARE WAIVING YOUR RIGHT TO LEAD OR PARTICIPATE IN A LAWSUIT INVOLVING OTHER PERSONS, SUCH AS A CLASS ACTION.

17.  Survival of Terms

Notwithstanding any other provisions of these Terms of Use, or any general legal principles to the contrary, any provision of these Terms of Use that imposes or contemplates continuing obligations on a party will survive the expiration or termination of these Terms of Use.

19. Waiver and Severability

No waiver by Via The Village of any term or condition set out in these Terms of Use shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Via The Village to assert a right or provision under these Terms of Use shall not constitute a waiver of such right or provision.

If any provision of these Terms of Use is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Use will continue in full force and effect

19. No Third-Party Beneficiaries

These Terms of Use do not and are not intended to confer any rights or remedies upon any person other than you.

20. Entire Agreement

The Terms of Use, our Privacy Policy, and any other supplemental terms or agreements that may apply to a particular Membership, use or transaction, constitute the sole and entire agreement between you and Via The Village regarding the Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Website.

Privacy Policy

Via The Village, a brand by Emily Louange cares about protecting the privacy of individuals who use viathevillage.com (the “Website”). We wish to explain how we ensure the responsible use and protection of the information you submit to us online. This Privacy Policy applies to all users of the Website and any web pages, mobile websites or mobile applications that are operated by Via The Village (collectively, the “Sites”). The Sites provide  users access to content, information, benefits and services (the “Services”).

For purposes of this Privacy Policy, the terms Via The Village, “we”, “us” and “our” refer to Via The Village, LLC. “You” and “your” refers to users and visitors of the Sites and Services. Any capitalized terms that are not expressly defined in this Privacy Policy shall have the meaning as set forth in Via The Village’s Terms of Service. By using this Website, the Sites and/or the Services, you consent to our use, collection, storage and disclosure of your information in the following ways:

Information We Collect

We only collect information about you if we have a reason to do so — for example, to provide our Services, to communicate with you, or to make our Services better. We collect this information from three sources: if and when you provide information to us, automatically through operating our Services, and from outside sources. Let’s go over the information that we collect.

  1. Information You Provide To Us

In order to use the Services on the Sites, you must register as a user (“User”) and provide certain information to us. You may access the Website and certain web pages without registering, but such access will be limited. Nevertheless, we may still collect certain anonymized data from you when you access the Website.

You acknowledge and agree to provide information that is true and correct, and you attest that you are authorized to provide all the information submitted during your registration process and any time you submit information to Via The Village.

  1. Automatically Collected Information

We may automatically collect certain information about the computer or devices (including mobile devices) you use to access the Sites and Services as follows:

  • Location, Log, & Usage Information – When you visit the Website, we receive the internet protocol (“IP”) address of your computer (or the proxy server you use to access the internet), your computer operating system, the type of web browser you are using, and browser language. If you are using a mobile device, we may also receive unique device identifiers and other information about your mobile or other device(s), and mobile operating system. We may correlate this information with other information we have about you. We may also automatically collect information related to the ways in which you interact with the Sites and the Services, such as referring and exit pages, URLs, platform type, the number of clicks, domain names, landing pages, pages and content viewed (including ads viewed) and the order of such views, the amount of time spent on particular pages, the date and time you use the Services, error logs, and other similar information.
  • Cookie Information – A cookie is a tiny data file that resides on your computer, mobile phone, or other device, and allows us to recognize you when you return to the Site using the same computer (or mobile device) and web browser. Like most websites, we and our service providers use cookies, and tracking pixels to track usage and trends, evaluate the effectiveness of our efforts, customize your experience and improve the quality of our Services. Most browsers automatically accept cookies, but you can modify your browser settings to decline cookies. In some cases, however, doing so may impact your ability to use the Website. For more about our usage of cookies, read our Cookie Policy.
  • Advertising Information – When you visit our website or open one of our emails, we may allow authorized third parties, such as ad servers, ad agencies, ad exchanges, ad technology vendors, and research firms, to place or recognize a unique cookie, pixel, and/or similar technologies on your browser in order to provide you Via The Village advertisements as you surf the Internet. These advertisements may be targeted to you based on information these authorized third parties know or infer about you and include in the cookies placed on your browser, and/or on information about your Internet browsing activities gathered through your browser. If you prefer not to receive these online behavioral advertisements, you may opt-out here or here. In order for the opt-out to work, your browser must be set to accept third party cookies. Furthermore, if you buy a new computer or mobile device, change web browsers or delete the opt-out cookie, you will need to perform the opt-out task again. Please note that if you opt-out you may continue to receive Via The Village advertisements as you surf the Internet, including contextual ads based on the content on a webpage you are visiting. However, these advertisements will not be displayed based on information contained in, or collected by, cookies or other technologies placed on your browser when you visit our Sites or open our emails.
  • Google Analytics – We also use Google Analytics to measure Site usage and improve our visitor experience. The relevant data is provided to us by Google in the aggregate (i.e., individual users are not identified) and allows us to better understand our audience. The Google Analytics features implemented by us allow us to (i) evaluate and generate reports on certain demographic, behavioral, and other metrics of Users collected by Google, and (ii) create advertising and campaigns based on such metrics, which may be segmented by the aggregated groups. Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings form at https://www.google.com/settings/ads.
  • Do Not Track – Some browsers may give you the option through “Do Not Track” settings to request that a website operator not track your information across its website or other websites. We engage in such tracking in order to optimize and/or customize our Services, detect and respond to allegations of fraud, and to otherwise ensure the safety of our registered Users. While we do not currently honor such browser requests, we will not use your information in a manner that violates this Privacy Policy. In addition, you retain the ability to opt out of certain advertising activities as discussed in the section above.
  • Social – Our Website may include social media features and widgets. These features may collect your IP address, the URL of the page you are visiting, and may set a cookie to enable the feature to function properly. Your interactions with these features are governed by the privacy policy of the company providing it.

  1. Information We Collect From Other Sources

We may also get information about you from other sources. Third-party services may also give us information, like mailing addresses for individuals who are not yet our users. We use this information for marketing purposes to advertise our Services.

  1. How We Use Your Information

In general, we use the information you provide to enable the features of the Services, specifically pairing you with Via The Village Connection, products, and services, and vice versa. We enable Via The Village Connections to view forms submitted to Site to enable them to contact you to share related resources. the We may also remove identifiable information from your data and aggregate it, in which case such data will not be subject to this Privacy Policy and we may disclose it to others for any purpose.

  • To provide our Services. For example, to set up and maintain your account, provide customer service, and verify user information.
  • To ensure quality, maintain safety, and improve our Services. For example, by providing automatic upgrades and new versions of our Services. Or, for example, by monitoring and analyzing how users interact with our Services so we can create new features that we think our users will enjoy and that will help them create and manage websites more efficiently or make our Services easier to use.
  • To market our Services and measure, gauge, and improve the effectiveness of our marketing. For example, by targeting our marketing messages to groups of our users (like those who have a particular plan with us or have been users for a certain length of time), advertising our Services, analyzing the results of our marketing campaigns (like how many people purchased a paid plan after receiving a marketing message), and understanding and forecasting user retention.
  • To protect our Services, our users, and the public. For example, by detecting security incidents; detecting and protecting against malicious, deceptive, fraudulent, or illegal activity; fighting spam; complying with our legal obligations; and protecting the rights and property of Via The Village and others, which may result in us, for example, declining a transaction or terminating Services.
  • To fix problems with our Services. For example, by monitoring, debugging, repairing, and preventing issues.
  • To customize the user experience. For example, to personalize your experience by serving you relevant notifications and advertisements for our Services, recommending content through our suggestions, and providing new content for your reading pleasure.
  • To communicate with you. For example, by emailing you to ask for your feedback, share tips for getting the most out of our products, or keep you up to date on Via The Village; texting you to verify your payment; or calling you to share offers and promotions that we think will be of interest to you. If you don’t want to hear from us, you can opt out of marketing communications at any time. (If you opt out, we’ll still send you important updates relating to your account.)
  • To recruit and hire new Via The Village team members. For example, by evaluating job applicants and communicating with them.

  1. How We Share Your Information

As described above, your information may be shared with us, our affiliates, other Users of the Website, and other third parties in aggregate and non-personally identifiable form. Through the profile share feature, you or other Users have the ability to share a snippet of your profile externally through email or social media. By using the Website, the Sites and the Services, you consent to our use of the information and our right to share it in accordance with this Privacy Policy, where applicable.

You have the ability to control certain information you provide and we urge you to be mindful to not share information on your profile that you do not want other Users to know.

We collect the information and content you submit when you submit questions, respond to questions as an Expert User, post information on our websites (including public testimonials and posts you may choose to submit), or otherwise voluntarily communicate with Via The Village. We also collect information you submit through contact, sign-up, and profile forms, email communications, and other submissions (including reviews and surveys), and when you speak with our customer service agents. We use this information to respond to and fulfill your requests, establish and manage our customer relations and customer service, and to provide and improve our websites, products, and services.

We may solicit and display personal testimonials of Users on our Sites or in other marketing materials. These testimonials or endorsements may include information such as the User’s first name, first initial of last name, town and state. If you provide us with your consent, we may include your full name at our discretion.

We may also share your information with certain vendors with whom we have a contractual relationship and who need to have access to your information to provide services, such as credit card payment processing, online communication services, email or mobile messaging services, advertising services, and fraud detection and prevention. From time to time we may share certain information with our third party affiliates for the purpose of providing you with advertising for products we believe may be of interest to you. If you wish to opt-out from receiving this information, you may contact us at info@viathevillage.com

We may also disclose your information when we believe in good faith that such disclosure is appropriate in order to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, situations involving potential threats to the health or physical safety of any person, violations of this Privacy Policy, the Terms of Use, and/or to protect the rights and property of Via The Village, Emily Louange, our employees, Users, and the public. This may involve the sharing of your information with law enforcement, government agencies, courts, and/or other organizations.

  1. Assignment of Information

In the event we go through a business transition such as a merger, acquisition by another company, or sale of all or a portion of our assets, your information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of ours or that acquirer’s affiliates may continue to process your information as set forth in this Privacy Policy.

  1. How We Protect Your Information

Via The Village will keep the personally identifiable information you provide to us in a secure, password-protected environment that can only be accessed and handled by authorized Via The Village e personnel. We instruct all personnel who handle personally identifiable information to use appropriate privacy and security precautions when processing this information.

To ensure that any online purchases in the United States can be made with confidence from the Via The Village Website, when you provide us with credit card information, we or a third party provider hired by us will protect your information with industry-standard encryption technology. Just as we are careful with your personally identifiable information, we likewise observe rigorous privacy protection standards when handling credit card and financial data. When a customer submits their credit card information to us, the personal and credit card information is used only to complete the purchase. This information is not used subsequently for marketing or unsolicited contact.

Although we take appropriate measures to protect against unauthorized disclosures of information, we cannot guarantee with certainty that the information we collect will never be disclosed in a manner that is inconsistent with this Privacy Policy.

  1. Collection of Information from Children

Our Services are not intended for individuals under the age of 18. Should we become aware that we have collected personal information from children under the age of 13, we shall comply with the Children’s Online Privacy Protection Act and will take reasonable measures to delete the information as soon as possible.

  1. California Consumer Privacy Act (“CCPA”)

California law permits Users who are California residents to request and obtain from us once a year, free of charge, a list of the third parties to whom we have disclosed their personal information (if any) for direct marketing purposes in the prior calendar year, as well as the type of personal information disclosed to those parties. As discussed in this Privacy Policy, we may share your information with third parties that might send you marketing communications that we think may be of interest to you. If you want to opt out of our sharing your information for these purposes, please email us at info@viathevillage.com.

  1. Changes to the Privacy Policy

We reserve the right to change our Privacy Policy and Terms of Use at any time and will notify you about any material changes as required by applicable law. The material changes will go into effect 30 days after we notify you, so you will have time to discontinue using the Website, Sites and Services should you disagree with the changes. Any non-material changes or clarifications will take effect immediately after we post the updated policy and you agree that we do not have to notify you when this occurs. You should periodically check this Policy for updates. Your continued use of the Website, Sites and Services will constitute acceptance of the changes as of the effective date listed above.

  1. Contact Us

If you have questions, comments or concerns about our usage of your information or this Privacy Policy, please contact us at: info@viathevillage.com.

Cookie Policy

Our Privacy Policy explains our principles when it comes to the collection, processing, and storage of your information. This policy specifically explains how we deploy cookies, as well as the options you have to control them.

What are cookies?

Cookies are small pieces of data, stored in text files, that are stored on your computer or other device when websites are loaded in a browser. They are widely used to “remember” you and your preferences, either for a single visit (through a “session cookie”) or for multiple repeat visits (using a “persistent cookie”). They ensure a consistent and efficient experience for visitors, and perform essential functions such as allowing users to register and remain logged in. Cookies may be set by the site that you are visiting (known as “first party cookies”), or by third parties, such as those who serve content or provide advertising or analytics services on the website (“third party cookies”). Both websites and HTML emails may also contain other tracking technologies such as “web beacons” or “pixels.” These are typically small transparent images that provide us with statistics, for similar purposes as cookies. They are often used in conjunction with cookies, though they are not stored on your computer in the same way. As a result, if you disable cookies, web beacons may still load, but their functionality will be restricted.

How we use cookies

We use cookies for a number of different purposes. Some cookies are necessary for technical reasons; some enable a personalized experience for both visitors and registered users; and some allow the display of advertising from selected third party networks. Some of these cookies may be set when a page is loaded, or when a visitor takes a particular action (clicking the “like” or “follow” button on a post, for example). Many of the cookies we use are only set if you are a registered viathevillage.com user (so you don’t have to log in every time, for example), while others are set whenever you visit viathevillage.com, irrespective of whether you have an account. For more information on the choices you have about the cookies we use, please see the Controlling Cookies section below.

Where we place cookies

We set cookies in a number of different locations across our services. These include:

  • On viathevillage.com.
  • In the administrative and/or partner dashboard of viathevillage.com

Types of Cookie

The table below explains the types of cookies we use on our websites and why we use them.

 

Category of cookies Why we use these cookies
Required These cookies are essential for our websites and services to perform basic functions and are necessary for us to operate certain features. These include those required to allow registered users to authenticate and perform account-related functions, store preferences set by users such as account name, language, and location, and ensure our services are operating properly.
Analytics and Performance These cookies allow us to optimize performance by collecting information on how users interact with our websites, including which pages are visited most, as well as other analytical data. We use these details to improve how our websites function and to understand how users interact with them.
Advertising We do not deliver third-party advertisements on Via The Village.com and therefore do not set any cookies in regards to advertising.

 

Examples

Below are examples of the cookies set by Via The Village, with explanations of their purpose. Please note that this is not an exhaustive list, but rather aims to be representative. Information about cookies that may be set by third parties, such as our ads partners, is below.

Required

Cookie Purpose
wordpress_sec_{use_id} Provide security protection, store account details.
wordpress_logged_in* Checks whether or not the current visitor is a logged in WordPress.com user.
wordpress_test_cookie Checks if cookies are enabled to provide appropriate user experience.
wp-settings-{user_id} Persists a user’s wp-admin configuration.
wp-settings-time-{user_id} Customize view of admin interface, and possibly also the main site interface.
__cfduid

 

pmpro_visit

 Helps Cloudflare detect malicious visitors to our Customers’ websites and minimizes blocking legitimate users.

 

Utilized for membership tracking.

 

Analytics and Performance

Cookie Purpose
utma / utmb / utmc / utmt / utmz / ga / gat / gid Google Analytics. Gathers information that helps us understand how visitors interact with our websites, which allow us to create a better experience for our visitors.

 

Please note that this section is not intended to be exhaustive, but rather aims to be representative.

Controlling Cookies

Visitors may wish to restrict the use of cookies or completely prevent them from being set. Most browsers provide for ways to control cookie behavior such as the length of time they are stored – either through built-in functionality or by utilizing third party plugins. If you disable cookies, please be aware that some of the features of our service may not function correctly. To find out more on how to manage and delete cookies, visit aboutcookies.org. For more details on your choices regarding use of your web browsing activity for interest-based advertising visit youronlinechoices.eu (EU based) or optout.aboutads.info (US based).

On a mobile device, you may also be able to adjust your settings to limit tracking.

Some analytics services we use, which place their own cookies or web tags on your browser, offer their own opt out choices. For example, you can opt out of Google Analytics by installing Google’s opt-out browser add-on, from Hotjar by using the Do Not Track header, and from Nielsen by clicking the opt out link found within Nielsen’s Privacy Statement.

Contact Us

If you have any questions about our use of cookies, you can find the most relevant contact details in our Privacy Policy.